Store Privacy Policy

1. Introduction

At Louisiana Vending LLC (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.louisianavending.com or purchase from our store.

2. Information We Collect

  • Personal Information: Name, billing/shipping address, phone number, email, and payment details when you place an order.

  • Device Information: IP address, browser type, and site usage data.

  • Order & Account Data: Purchase history, preferences, and account details if you create an account.

3. How We Use Your Information

  • To process and fulfill your orders.

  • To communicate with you regarding your purchases, support requests, or promotions (if you opt-in).

  • To improve our website, products, and customer experience.

  • To comply with legal and tax obligations.

4. Sharing Information

We do not sell or rent your personal information. We may share data only with:

  • Payment processors (such as WooPayments or Stripe) to complete transactions.

  • Shipping carriers to deliver your order.

  • Service providers for website hosting, analytics, and order management.

5. Data Security

We use SSL encryption and secure payment gateways to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to improve your browsing experience, remember your cart, and analyze site traffic. You may disable cookies in your browser, but some features may not function properly.

7. Your Rights

If you are a U.S. or international customer, you may request access, correction, or deletion of your personal data by contacting us.

8. Contact Information

If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: 337-257-6275
Address: 129 Millstone Road, Suite F, Broussard, LA 70518

Refund Policy

1. Returns

We accept returns on eligible items within 14 days of delivery. Items must be unused, in original packaging, and include proof of purchase.

2. Non-Returnable Items

  • Custom vinyl wraps

  • Special-order vending machines

  • Digital downloads and courses

  • Final sale items

3. Refunds

  • Once your return is received and inspected, we will notify you by email.

  • Approved refunds will be credited back to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item was defective or damaged on arrival.

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at [email protected].

5. Order Cancellations

Orders may be canceled within 24 hours of purchase unless the order has already shipped or entered production (for custom products).

6. Contact Information

For questions about returns or refunds, please contact us:
Email: [email protected]
Phone: 337-257-6275
Address: 129 Millstone Road, Suite F, Broussard, LA 70518